You are welcome to contact us if you have any questions. Please note that we can be busy at times and that we consequently encourage you to seek your answers on this website in our Q&A before contacting us.
We have sent you a letter because we merely have your physical address. However, we prefer to receive your reply via email, since it facilitates our work with your specific case. If you are from Finland, please send your reply to firstname.lastname@example.org. If you are from Denmark, please send your reply to email@example.com. Remember to state your case number and IP address.